Dangers in Jacking up RCZ

[tianorth]

The dealers can show you the areas that are safe to use, but they added that any work not carried out by a dealership is at our own risk, and they would not be liable.

Totally rubbish I know but I don't know how to communicate this to PSA for them to look in to it.

I will be going in next week for them to show me where is safe!! But they won't back it up with documentation!

 

[Anonymous]

This is something v important and this forum may be able to help us all.All cars should be able to be jacked up by their owners,at the very least to change a wheel(that is if you have a jack and wheelbrace or even a spare to begin with.Thanks to prev poster who has at least tried to establish information and has tried to get an answer.We should not have to rely on someone trying to knock out a cure to sell on to others. This is Pugs responsibility to its customers.Do we all just carry on and hope we dont get a puncture etc?

 

[mason5465sharon09]

Can i just say that the fantastic little gadget i brought off Ron is brilliant it did it's job when my other half jacked my car up, thank you Ron :thumbup:

 

[Anonymous]

Hi all,

Just a newbie having collected my Moroccan Red 2.0HDI Red Carbon on 15th July. Love the car but have
considerable reservations re the issue's on jacking the Z. I may be a newbie to this forum and as a Z owner, but I am not
in relation to motoring and the expectations one should have and what is deemed 'fit for purpose'.
When I collected the car I went straight to the Parts dept as I will only drive with the security of a spare wheel. I am driving to Spain next month and it is without doubt reasonable that I, by personal choice, carry a spare along with the tools that will enable me to change the wheel. The manual provided with the car clearly explains how this should be undertaken. The parts Manager indicated that there may be a problem with jacking the Z !!!
I subsequently found this forum and am shocked. I returned to the dealership to voice my concern and was told by 2 members of the sales team that it was the first time they had heard of this. Seeking re-assurance I asked if a demonstration could be arranged with a member of the workshop lifting one of their demonstrators, individually on each corner, with both scissor and trolley jack. They agreed and went off to the workshop to arrange. He came back a short while later and stated that 'the workshop will not do this as they do not believe it safe to do so' !!!!!!!!!
My concerns have now been committed to paper and forward to Peugeot UK via the dealer. (my contract is with the dealer) A member of the Customer relation team has since got back to me to introduce himself. He stated that he has not heard of any previous problems or reports of this nature ??? I have of course referred him to this forum. He will get back to me as soon as he has researched. Hopefully he will have an answer to satisfy us all. Somehow though I doubt it.
Trust me I will not go away. :evil:

 

[the big blue]

Hi' mikeyp :greetings-wavingblue:

..good on ya' :thumbup: ,,its quite funny by want of a better word that the dealer was willing to sell you the necessary for you to jack up your own Z' BUT when it came to them jacking up their own precious demonstrators the workshop quickly retracted the ability to do so! As for Peugeot themselves conveniently claiming that the issue was new to them which is something that we on the Forum know to be a blatant "untruth" or "utter incompetence" and it is such behaviour that would sway future purchases from said manufacturer !!

Comrade 0058RON a front bencher who himself has been fundamental in assisting Forum members with this known yet denied design flaw by Peugeot. Peugeot have happily as far as I am aware chosen to carry over the same design flaw to the facelift and the flagship RCZ-R (someone please correct me if I am wrong) which seems ludicrous BUT only so if they are in denial of the flaw of course! :eusa-think:

Don't get me wrong the car is a stylish piece of chic, beauty and individualism bundled into one, yet there are a number of mechanical area's also that in my opinion are severely wanting especially in comparison to other premium cars from other manufacturers. Alas it is us us enthusiastic lovers of the Z' that prevents Peugeot addressing all the 'known' issues as why would they when the Z's are selling and in such demand, i.e. 3 months overdue wait on a recent new members Red Carbon edition ,,,MBBlat the pic of yor Z' was gleaming and very nice I must add ! :wave:

If the Z' wasn't such as stylish looking premium car I for one would think twice about buying it with the known and documented issues of concern ,,for instance a car that not even the dealership will jack up but will sell you a jack so that you can risk it yourself on your own car ,,,PLEASE !, even Forum back benchers know when Manufacturers are keeping tight lipped and taking the P*** (oops' can i say the latter??)


.the big blue (...it seems that i'm ranting a lot lately :eusa-whistle: ,,BUT thats not to say I'd get rid of my Z' ! ,,although it is iminently going in to the dealer for the dreaded "Engine Temperature Sensor" diagnostics CONFIRMATION pre-rectification)

 

[hanswuk]

Big Blue, just as an aside, at what point do you think you could and would progress from being a backbencher to being a frontbencher (like Ron)? :eusa-think:

 

[Abzynthe]

Big Blue, just as an aside, at what point do you think you could and would progress from being a backbencher to being a frontbencher (like Ron)? :eusa-think:

This gif comes to mind lol.

 

[RCZ-R]

...Peugeot have happily as far as I am aware chosen to carry over the same design flaw to the facelift and the flagship RCZ-R (someone please correct me if I am wrong) ...

I have lifted my RCZ R few times. On one side only. Once it was as I was just looking under the car for I thougt there might be a valve attached to the muffler and the other time I was swapping the wheels. No issues at all.
I lifted the car exactly at the marks where it should be lifted (I mean there is literally no other place where to put the tool on). No scars, nothing bent. Just fine.

 

[the big blue]

Hi hanswuk, Abzynthe :greetings-wavingblue:

You ask a very scary question ,,as a self imposed Back Bencher i'm sure my rantings, verse and dare I say it at times Humour is naturally treated with a certain amount of irrelevance which I like (,,akin to that of a crying baby in its cot at bedtime)! My words can be interpreted as merely the utterings from the back bench and from a Forum member who's allegiance is questionable as he still has love for his Toyota Celica ,,AND repairs his Z's kerbed onyx sortilinge's with black nail varnish. :shock: (don't knock it until you try it and I hold the patent)

If you have watched 'PM's Questions' when Parliament is sitting you will see what I mean in respect of Back Benchers!! :lol:

If I was to move up the chamber the words that I utter at times could if deemed "treasonable" possibly have me beheaded ,,I never fully read the Forum terms & conditions when I joined 'BUT' I do know that the gallows have been readied at times ! :lol:

...see what I mean about the freedom of my comments from back bench, AND I'm close to the door when I hear the footsteps of either the Whips, Oliver Cromwell's reformed malitia or even the Scottish Parliamentarians chasing mrizzle
(,,the election is getting closer ,rizz)

.the big blue (..paranoia at its best, the the big blue ain't mad he's just a Happy back bencher) :dance:

 

[Anonymous]

Hi all,
Still awaiting an update from Peugeot UK. What a surprise.
In the meantime just thought I would share this just in case any of you, especially new owners are not aware.
For new owners 1st 12 month comes with roadside assistance. This however does not cover tyres/punctures. If you callout for this they will hit you with a bill for £120. You can however upgrade for an additional £20. This then covers roadside assistance or recovery if you have a puncture. It's all for peace of mind. mikeyp

 

[Anonymous]

Hi all,
Still awaiting an update from Peugeot UK. What a surprise.
In the meantime just thought I would share this just in case any of you, especially new owners are not aware.
For new owners 1st 12 month comes with roadside assistance. This however does not cover tyres/punctures. If you callout for this they will hit you with a bill for £120. You can however upgrade for an additional £20. This then covers roadside assistance or recovery if you have a puncture. It's all for peace of mind. mikeyp

Please keep the forum informed.This issue is by far more important than some posts about waxing and cleaning ad infinitum.

 

[Anonymous]

Hi all,

Sorry this has taken so long. I have forwarded 4 lengthy letters to Peugeot on the matter and have now received the below response which I have copied/pasted. It would appear that all you out there who have had problems with jacking
your beloved cars have suffered because of your own incompetence. I will be interested to see your responses. Is any of you are interested in reading any of the letters documents that I sent to 'Customer Care' they are somewhat lengthy but I would be happy to email you copies. If you feel strongly enough you may think it worthwhile to forward your views to Steve Jones at Customer Care.

PLEASE QUOTE OUR REFERENCE 15650924

Thank you for your recent enquiry regarding the RCZ. I apologise for the delay in responding – I have been trying to speak to all of the people who would know about this issue.

We are aware of instances when owners of RCZs have damaged the underside of the car using a jack which was not supplied with the car.

However, when the correct equipment is used and is correctly positioned, the car can be lifted without any issues, and this is happening every day at Peugeot dealerships without any incident. The instances of damage which have been brought to our attention have been attributable to either inappropriate equipment or incorrect use.

It should be noted that a jack should only be used to lift a vehicle just enough to change a wheel. If the vehicle is lifted further than this then the jack’s ability to provide a safe and stable base is compromised, and this is likely to damage the car. As with all cars, the jack should only be used on a stable, level and non-slippery surface.

In the UK we don’t supply the RCZ model with a jack as standard – it comes with an emergency tyre inflation kit, as I’m sure you know. The part number for the jack recommended for use with the RCZ is 672599.

I can’t really comment on conversations you have had with Howards Motor Group Ltd., however I hope that this helps to clarify the matter, and thank you for contacting Peugeot Customer Relations.

Ends

I am making enquiries to establish exactly what this part number refers to.

In the meantime I have purchased a new 19'' Soltice, Used Contisport 3 with 8mm tread, fixing plate/screw and a new Alloy Trolley jack to be used with Ron's jacking aid. Total price for the lot £520. O :wave: Off to Spain in 2 weeks time in the beautiful Moroccan Red Carbon 2.0 HDI. I will drive with some 'Peace of Mind' :wave:

Mikeyp

 

[DKZ5745]

Hope you have a good trip Mikey, but don't read the thread about engine fault message before you go or you'll be bricking It very time you put your foot down.
I've only had my RCZ 2 days & I can't believe the number of faults (recurring) that I have read about on this forum. I haven't sold my Megane Cc yet and I'm wondering if I should keep that instead, it's just that every time I look at my beautiful Z I just melt..............

 

[Anonymous]

That is a very interesting reply from Peugeot UK, Robins and Day managed to bend all 4 jack points on my RCZ twice, using the Peugeot approved 4 post lift. The dealer contacted Peugeot to report the problem under warranty to have the damage repaired. Guess what, Peugeot refused to pay for the damage and suggested Robins and Day had used the wrong type of lift :lol:

I took my car in last week to have 2 new rear tyres fitted and the fronts re balanced at a local respected tyre dealer, despite telling both the manager an the fitter DO NOT LIFT THE CAR USING THE JACK POINTS surprise surprise the fitter flattened both front jack points and split both skirts. My car is now in the body shop being repaired at a cost of over £1000, good enough the tyre dealer is paying the bill without argument. He is taking the issue up with Peugeot, I did wish him good luck :lol:

On another issue I am having the front screen replaced under warranty due to de lamination starting in the top right corner, I would suggest you all take a close look at your screens!!

Geoff

 

[the big blue]

Hi all' readers of this long standing YET still very relevant post ! :greetings-wavingblue:

The Z' is an amazing car to look at and that cannot be denied ,,BUT and its a big RCZ 'BUTT' no pun intended :lol: Had I read this post and certain other posts prior to deciding to by my 2nd hand Z' maybe JUST maybe I MAY have made a different choice!

I know all cars have their faults and peculiarities but there does get to a point when even the enthusiasts start to vote with their feet and that is usually long after the general public have already done do. I had an Alfa so I know this fact! Luckily I'm an enthusiast and I still see the same innate beauty in the Z' that I first did albeit now tarnished by the way Peugeot as a company don't generally seem to give a "F***" ,,,can I say 'Frog' on the basis Peugeot is French ?? ,,AND now I hope I haven't started a 'race riot' for trying not to say the "F" word that you all know I initially intended to print !

Had this same jacking issue been on a mainstream car; say the 308, a Focus, Golf etc would the motoring press have accepted it AND/OR would the manufacturer have acted differently? Alas it all comes down to numbers and our beloved Z's don't really fit into Mr Peugeot's accountants numbers now that the initial world press concept car unveiling has long gone !

.the big blue (,,designing a concept car is easy, its the production build of it for the real world that is the difficult part) :!:

 

[DKZ5745]

So, I found a 3cm screw embedded in the tread of my n/s rear today. I took the car down to a local tyre specialist as it wasn't losing any air from the screw. I told them about the dodgy jacking points, and they agreed to use the four point lift in the MOT bay.

When the mechanic got the car in the air, he looked at the jacking points, and together with another mechanic said they had never seen any as thin and flimsy as the ones on the Z.

They suggested a trolley Jack, positioned on the cross members rather than using the jacking points at all.

20 minutes later, screw removed the hole plugged, wheel back on, no problems at all.

So now I know where I need to position for a lift, just need to get a suitable Jack now.

Just remember to mention it to any garage you have to visit BEFORE they start lifting!

 

[renegade79]

So, I found a 3cm screw embedded in the tread of my n/s rear today. I took the car down to a local tyre specialist as it wasn't losing any air from the screw. I told them about the dodgy jacking points, and they agreed to use the four point lift in the MOT bay.

When the mechanic got the car in the air, he looked at the jacking points, and together with another mechanic said they had never seen any as thin and flimsy as the ones on the Z.

They suggested a trolley Jack, positioned on the cross members rather than using the jacking points at all.

20 minutes later, screw removed the hole plugged, wheel back on, no problems at all.

So now I know where I need to position for a lift, just need to get a suitable Jack now.

Just remember to mention it to any garage you have to visit BEFORE they start lifting!

my tyre centre remembered me when i was in last month getting new tyres. likewise, the manager supervised a rookie while he jacked up my car with a trolley jack using the cross members as a lifting point. You really have to vigilant with this flaw or you could end up with expensive repair bills on your hands over what is essentially a peugeot design problem.

 

[Anonymous]

Jacked mine up this morning to remove wheels for cleaning of inside the rims and calipers etc. Guess what.

 

[the big blue]

...we all would like to think that you managed to clean your wheels and callipers without a problem and now wonder what all the concern is about ! ,,am I right ???

.the big blue (..a back bencher living in hope having not had the faith to have anyone other than the Dealer jack my Z')

 

[stagger321]

:eusa-think:
I'm guessing that the brake-dust pixie had already cleaned the brake dust off for you - thus wasting your time.
Dang that brake-dust pixie!