A
Anonymous
Guest
Thanks Marcus. I am aware of clauses that are included to protect companies such as the one you have stated. However this is no reason for the 'attitude' i received and the manner in which I was spoken to from the representative at Customer Services.
I had been told by Peugoet Customer Services that it was possible to upload camera information by updating the maps as this was included in the map update. I went back to my dealer and was told this was not possblie and that they had been on to Peugoet. I called Customer Services again and was told the same thing that by uploading a new map update the cameras update were included. Eventually I was told that Customer Serices had been given the incorrect information and indeed updates for cameras were not available.
It may never have been stated in any literature that this was available but it was indeed available when I ordered the car and was one of the reasons I purchased the built in Sat Nav. It was an implied condition of purchased and it seems that Peugoet dont care about customer beyond the purchase - well it is my experience so far - I would love to be proved wrong!
I had been told by Peugoet Customer Services that it was possible to upload camera information by updating the maps as this was included in the map update. I went back to my dealer and was told this was not possblie and that they had been on to Peugoet. I called Customer Services again and was told the same thing that by uploading a new map update the cameras update were included. Eventually I was told that Customer Serices had been given the incorrect information and indeed updates for cameras were not available.
It may never have been stated in any literature that this was available but it was indeed available when I ordered the car and was one of the reasons I purchased the built in Sat Nav. It was an implied condition of purchased and it seems that Peugoet dont care about customer beyond the purchase - well it is my experience so far - I would love to be proved wrong!