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A minor update - I have at last received a call from PCC.
They are looking in to it... :roll:
They are looking in to it... :roll:
Ring 'em back and demand a fully charged oneIntothevoid said:I had a call from PCC yesterday. The battery is expected today instead of tomorrow, and there will be no charge :thumbup:
Waiting for an update today...
stevebasshead said:Ring 'em back and demand a fully charged oneIntothevoid said:I had a call from PCC yesterday. The battery is expected today instead of tomorrow, and there will be no charge :thumbup:
Waiting for an update today...
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Intothevoid said:I had a call from the dealer late yesterday afternoon; the battery has finally arrived and is being fitted. To be left overnight to monitor its charge, so hopefully I'll be picking the RCZ up today
I wonder if it'll be the root cause, or whether I'll be back in a week or two?
OO58RON said:Check your tyres for "flat spots" it's been parked up for so long :lol:
richard.au said:...
Not saying the rcz might be any different. But a hiccup or two can be had, then overcome. With any brand/product.
I'm biased but the rcz is worth a little more 'opporchancity'
(By the way, if it was the battery, the whole episode is an example of poor troubleshooting by the mechanics).
I sympathise, I really do. You've had a bit of an ordeal to say the least! If it helps, think of it like this: it would appear that the only fault your car had was a battery (made by a third party manufacturer) so the car itself may well have been fine all along. You've have been a victim of poor diagnostic skills and customer care by the garage that fell far short of what the owner of any car let alone a range topping model should receive. But the car itself is in all likelihood fine.Intothevoid said:richard.au said:...
Not saying the rcz might be any different. But a hiccup or two can be had, then overcome. With any brand/product.
I'm biased but the rcz is worth a little more 'opporchancity'
(By the way, if it was the battery, the whole episode is an example of poor troubleshooting by the mechanics).
I know what you're saying, but when you completely loose your faith in something it takes a lot to get it back. Every time i get in the RCZ now I'm saying 'please start, please start'.
As for troubleshooting, don't get me started I always thought that batteries degenerated slowly, not just giving up overnight. :? But what do I know? I'm not a mechanic.
From Peugeot's point of view, not only has this lost them a lot of goodwill on my part, but all the warranty work that was done was unnecessary and expensive.
Incidentally, I've not heard any more from PCC. Job done then? :roll:
Intothevoid said:always thought that batteries degenerated slowly, not just giving up overnight.
stevebasshead said:I sympathise, I really do. You've had a bit of an ordeal to say the least! If it helps, think of it like this: it would appear that the only fault your car had was a battery (made by a third party manufacturer) so the car itself may well have been fine all along. You've have been a victim of poor diagnostic skills and customer care by the garage that fell far short of what the owner of any car let alone a range topping model should receive. But the car itself is in all likelihood fine.
Maybe, once you're comfortable that all is well after say 2-3 weeks, give it a thorough clean then go out for the day somewhere scenic for a drive, I'm sure it'll help you re-bond with the car.
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richard.au said:With digital, it's either on, or it's off. No in-between like analog. Once a battery voltage drops below a given threshold, the digital 'gates' cannot open, so signals do not flow.. it's all over rover. And that threshold can be crossed one day, and you will have been given no clue the problem was approaching.
richard.au said:As Steve has mentioned (and myself), the problem has been diagnostics, not the car. The very poor decision making process led to an over-complicated and expensive process. The mechanics need to be sent on correct trouble-shooting training courses. Such courses exist, but people assume they know everything these days. Seems like even Peugeot management need to be sent on such courses
Maybe I'm old and cynical but the dealer has a vested interest in you continuing to use them to the exclusion of any other so this statement may be pure spin on their part!Intothevoid said:...
I was told by the dealer that their mechanic was #3 in the UK so I dread to think what other garages are like. :|