Oil change

[Anonymous]

I enquired to my local dealer about the service intervals for 2.0 HDi. My car has got 10800 mls pn the clock and is 1 year old next week. They recommended an oil change even though the service intervals are 20000 mls. I nearly fell off my chair when they quoted £120 + vat. They did say that as long as genuine dealer parts were used, the oil could be changed elsewhere without effecting the warranty.
Just been to my local dealer and got the oil, gasket and filter for £50.

 

[Anonymous]

Does this mean you going to change the oil and filter yourself ?
A simple task indeed, but how about having the book stamped to show that the correct grade of oil has been used and at the recommended milage, this would need to be recorded for warranty purposes ?

It's all very well buying the correct oil ect from a main dealer but try proving that you did in fact change the oil on your car at the correct interval.
I'm not trying to be negative here but i know the sort of questions that will be raised if you unfortunately need to make a claim under your warranty, escpially one where the claim should involve something where an oil change was involved.

And if i'm right it has to be a VAT registered garage that does any servicing work where the book has been stamped and also a Vat registered invoice would need to be made available showing all parts supplied and any work work carried out on the vehicle.

I really can speak from a nasty past experience that when raising a warranty issue unless you can prove that all servicing, maintainance and parts requirments have been met according to the manufacturers spec then you will be fighting a losing battle.

Make sure everything is done by the book and you have a record of everything including receipts, parts used, mileage ece ect , as it can bite you on the arse later on when you least expect it, and even when you do have all the paper work showing dates, parts, costs ect ect, it is still not that straight forward when an "outside" VAT registered and perfectly legitimate garage has worked on your car and you need to raise a warranty claim.

 

[Anonymous]

You mention that the book needs to be stamped. It officially does not need stamping until its first service, which is 20000 mls. My invoice proves that the correct oil and filter was purchased. I dont beleive that anyone would believe that I would purchase these parts and then not use them. As for a vat receipt. My local dealer did not object to the oil change being carried out elsewhere. They actually recommended the interim oil change, even though they wont be doing it.
I failed to mention that the £50 was in fact £49.99 inc vat and Peugeot wanted £120 + vat for the oil change. With the differential being £94.00, I am getting it done elsewhere.
The actual oil change will be carried out at a friends service centre so I can see for myself the work being done.

 

[Anonymous]

I nearly fell off my chair when they quoted £120 + vat.

That does seem a bit steep :eusa-think:

Had my Oil Change done yesterday: £80.69+VAT (£96.83 inc VAT).

Breaks-down as:
Labour: £35
Oil: £34.14
Oil Filter: £11.22
Plug Gask: £0.33

Car is also an HDi with 11094 miles purchased on 23 September 2010.

Presume the "extra" in your quote must relate to the Labour Charge, as the other parts should be the same price ??

You mention that the book needs to be stamped.
It officially does not need stamping until its first service, which is 20000 mls.

My Service Book was not stamped for the same reason - it wasn't classed as a Service.
Have the Invoice from the Garage which I'll retain in case there's ever any query though.

 

[Anonymous]

i had interim oil change at 10000 via peugeot, they stampaed the book also. cost £85 aprox.

 

[Anonymous]

i had interim oil change at 10000 via peugeot, they stampaed the book also. cost £85 aprox.

Yep, they do stamp the book at the oil change.

its proof that it has been done at the correct mileage.

 

[Anonymous]

.
The actual oil change will be carried out at a friends service centre so I can see for myself the work being done.

I'm not disputing for one moment that you wont be getting the work done, why would i ?

i was just offering some friendly with regards to having work done outside of a dealer and keeping all your records up to date, in case of a warranty issue at a later date.

In my case we bought a brandnew Corsa from a local dealer and had all the serving done at the dealers, then like you i decided to purchase the oil ect seperatly from the main dealer parts dept for an intrim oil change but paid a local gareage to do the actual oil change, simply down to costs, and like you i was told this was ok.

Some months later the cam shaft failed on the Corsa and i put a claim in under the warranty, however because my service book had not been stamped for the intrim oil change by the dealer (local garage stamped it) and like you i had the receipts for the oil ect that i purchased from the dealer, but this no made no difference in my argument as i couldnt prove the "dealer" oils were actualy used . I basical had two seperate invoices, one from the dealers showing i had purchased the parts and one from an outside garage showing a labour charge for an oil change, but this made no difference at all to Vauxhall UK.

Vauxhalls argument was basicaly "take it up with the local garage that done the last oil change". They were adamant that the cam shaft failed due to the oil change being done incorrectly or wrong grade of oil being used. Which was total nonsense.

I had months of hassle trying to get the cam shaft work done under the warranty, in the end i had to pay out around £600 for the work to be done and managed to claim back from Vauxhall £400 as a "goodwill gesture" this was after getting my solicitor involved and luckily him finding a piece on Google about a recall on Corsa's with the same engine as ours that had developed the exact same fault as ours did, without this recall i had no proof that the cam shaft had failed through a manufacturering fault and nothing to do with my local garage changing the oil.

I must point out that it was Vauxhall UK themselves that were the stumbling block, my local Vauxhall dealer was bending over backwards to try and sort things out, but just could not get Vauxhall UK to pay out under the warranty.

Anyway just a bit of an headsup regarding this sort of thing, as sometimes you think all is ok until something goes wrong and you find yourself doing this :brickwall:

 

[FGRob]

I paid £120 plus vat when I had it changed earlier in the year, but this was at 8500 miles, the biggest expense is the volume of oil something like 6 - 7 litres are required.

Rob.

 

[Anonymous]

How much is the 20,000 mile service at the dealer? Mine is due very soon also front pads will need replacing! Damn these roundabouts in Milton Keynes.