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Anonymous
Guest
bigmac3161 said:
Remember quick means nothing when it's just parked up
I did quick aftee my last RCZ and got bored fast even with a lusty S/C V6
a lot has to be said for presence at a standstill
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Remember quick means nothing when it's just parked up
I did quick aftee my last RCZ and got bored fast even with a lusty S/C V6
a lot has to be said for presence at a standstill
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Anonymous
Guest
I came from a 3litre twin turbo and I do miss rwd
Opal white
Member
mrizzle said:
I have a similar problem, my mirrors sounded a bit tight during the warmer days of last year so I gave the main dealers around 5 weeks notice to check them when my car was booked in for service back in January, you guessed it, they never did anything. They have requested the car for two days to carry out diagnostic work, I commented if you identify a fault whilst testing will you have spares to fix it . . . You guessed it . . . No they do not carry any spares, they will order them & guess what . . . . they will need the car for another couple of days to carry out the fix . . . . . . :evil:
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Anonymous
Guest
mrizzle said:
I did warn you that, I was the same. At least they're getting fixed!!!!
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Anonymous
Guest
Opal white said:
From what the warranty company told me yesterday Peugeot is one of the only few that dont pre-order parts for customers or stock spares..
But then again PSA is not exactly flush with cash at the moment!
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Anonymous
Guest
Right, I am due to go out to Gillanders AGAIN today to see if they can FINALLY fix my ongoing issues with the car. In the meantime I have contacted Mr Jones at Peugeot to advise him of recent events:
Good morning *****,
I wanted to provide you with an update regarding my case (or the lack thereof). Since speaking with you last, I have been in contact with Zunsport (the manufacturer of the 'Feline Kit' exhaust) and have received fitting instructions (which I shared with Gillanders after they were unable to get a hold of them from the Peugeot Technical forum). I identified with the master tech at Gillanders which part is required and received it from Zunsport. When I was last in Gillanders (end of Feb) they informed me that they thought that perhaps the wrong mirrors had been fitted to my vehicle when they were replaced due to a problem with the folding mechanism. They were going to check this with Belmont (from where the car was originally purchased but now owned by Arnold Clark) and phone me the next day. This didn't happen. In fact, it took me to phone them over a week later to discover that this phone call had never been placed because they had "forgotten". They phoned me back later in the day to tell me that they had been in contact who had no record of my car. They had then phoned somewhere in Edinburgh who had been able to provide some information but this was not elaborated on. It would appear that I achieved more in the space of an hour through contacting Zunsport than this dealer were able to achieve in over a week.
I received an email then advising me that they would be required to keep my car for over a week to check the wiring and that from there they would have to go on to order the bases, have them colour matched and would look to fix the exhaust at that time. I would query why this wasn't done at any of the previous visits when I identified a fault with the mirrors? Further to this, I have looked into the work that was carried out during my 2 year service and I see that there is a recommendation that the brake fluid should be done at this point under "normal operating". This was not done nor even suggested to me. As a moderator on the RCZ forum, it would appear that many of us are receiving conflicting guidance (if guidance is even provided) regarding this and I am loathe to be lining Gillanders pockets any further.
I am incredibly disillusioned by their attitude to customer service and their apparent contempt for my concerns. You, yourself, have been excellent but I am incredibly concerned about the dealerships that I have had dealings with. I am less than pleased that this will require yet another 4 hour round trip to get there and back for a further two visits to drop the car off an collect it and waste even more time and fuel in doing so. Furthermore, on my last visit they actually pulled a 1.2l Suzuki Swift from their lot to provide me with a courtesy car because their usual one wasn't available. This was far from an appropriate replacement vehicle for my RCZ I would suggest. I am even more concerned that I will have something similar for a week or longer.
I am due to go out to Gillanders yet again today to drop off my RCZ and rather concerned about what further setbacks and poor service await me.
I look forward to your response and appreciate all your support thus far.
Kind regards,
Good morning *****,
I wanted to provide you with an update regarding my case (or the lack thereof). Since speaking with you last, I have been in contact with Zunsport (the manufacturer of the 'Feline Kit' exhaust) and have received fitting instructions (which I shared with Gillanders after they were unable to get a hold of them from the Peugeot Technical forum). I identified with the master tech at Gillanders which part is required and received it from Zunsport. When I was last in Gillanders (end of Feb) they informed me that they thought that perhaps the wrong mirrors had been fitted to my vehicle when they were replaced due to a problem with the folding mechanism. They were going to check this with Belmont (from where the car was originally purchased but now owned by Arnold Clark) and phone me the next day. This didn't happen. In fact, it took me to phone them over a week later to discover that this phone call had never been placed because they had "forgotten". They phoned me back later in the day to tell me that they had been in contact who had no record of my car. They had then phoned somewhere in Edinburgh who had been able to provide some information but this was not elaborated on. It would appear that I achieved more in the space of an hour through contacting Zunsport than this dealer were able to achieve in over a week.
I received an email then advising me that they would be required to keep my car for over a week to check the wiring and that from there they would have to go on to order the bases, have them colour matched and would look to fix the exhaust at that time. I would query why this wasn't done at any of the previous visits when I identified a fault with the mirrors? Further to this, I have looked into the work that was carried out during my 2 year service and I see that there is a recommendation that the brake fluid should be done at this point under "normal operating". This was not done nor even suggested to me. As a moderator on the RCZ forum, it would appear that many of us are receiving conflicting guidance (if guidance is even provided) regarding this and I am loathe to be lining Gillanders pockets any further.
I am incredibly disillusioned by their attitude to customer service and their apparent contempt for my concerns. You, yourself, have been excellent but I am incredibly concerned about the dealerships that I have had dealings with. I am less than pleased that this will require yet another 4 hour round trip to get there and back for a further two visits to drop the car off an collect it and waste even more time and fuel in doing so. Furthermore, on my last visit they actually pulled a 1.2l Suzuki Swift from their lot to provide me with a courtesy car because their usual one wasn't available. This was far from an appropriate replacement vehicle for my RCZ I would suggest. I am even more concerned that I will have something similar for a week or longer.
I am due to go out to Gillanders yet again today to drop off my RCZ and rather concerned about what further setbacks and poor service await me.
I look forward to your response and appreciate all your support thus far.
Kind regards,
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Anonymous
Guest
Seconded! Can't believe the appalling lack of courtesy and professionalism you've been shown by the dealer.Snowy87 said:
Sent from my SM-N9005 using Tapatalk
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Anonymous
Guest
stevebasshead said:
I can, the majority of main dealerships are ill informed and offer appalling customer service.
Sent from my GT-I9195 using Tapatalk
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Anonymous
Guest
Well no courtesy car available for me despite my clear insistence that they had one ready to go for me on the day and that they have had a week and half to do this and I arrived at around 16:45! Got palmed off with a 12 plate 308 that smells of fags and dogs, is filthy inside, has 42.5k on the clock and doesn't appear to have fully functioning windscreen wipers....for a week.
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Anonymous
Guest
well at least you will be able to do a comparison about the differences between the 308 and the RCZ.
Hopefully they get the parts in sooner!
Hopefully they get the parts in sooner!
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Anonymous
Guest
Always a positive. On the plus side, I went for an interview yesterday for a position as a curriculum development officer for the local authority and am pleased to announce that I was successful. So...today hasn't been entirely dreadful and I'm able to put my disappointment of a couple of weeks ago behind me as I look to undertake a new challenge and the opportunities that it will present.
It's a rather different post than the one that I am in at the moment and will certainly demand a lot of creativity and hard graft but I'm really excited about it. So...thanks guys for all your support and encouragement a couple of weeks back. It really did help stop me getting too disheartened and to keep pushing myself!
So...today hasn't been entirely dreadful and I'm able to put my disappointment of a couple of weeks ago behind me as I look to undertake a new challenge and the opportunities that it will present. It's a rather different post than the one that I am in at the moment and will certainly demand a lot of creativity and hard graft but I'm really excited about it. So...thanks guys for all your support and encouragement a couple of weeks back. It really did help stop me getting too disheartened and to keep pushing myself!
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Anonymous
Guest
You don't let the grass grow under yer feet
Sent from my GT-I9195 using Tapatalk
Sent from my GT-I9195 using Tapatalk
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Anonymous
Guest
:lol: :lol: :thumbup:
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Anonymous
Guest
great news rizz! well chuffed for you!
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Anonymous
Guest
Cheers mate! I'm really pleased about it and am looking forward to being able to hold my head a little higher again.
RCZ1
Active Member
Always look for the positives Mr Rizz. There's always someone worse off than you, is how I tend to look at things. Congratulations on your new job. Does this mean you won't actually be teaching anymore?
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Anonymous
Guest
Well done that man!
Sent from my SM-N9005 using Tapatalk
Sent from my SM-N9005 using Tapatalk
Abzynthe
New Member
Congrats on the new job mate Maybe it'll provide the bankroll to buy yourself a ferrari and not have to worry about the poor service from Peugeot
Maybe it'll provide the bankroll to buy yourself a ferrari and not have to worry about the poor service from Peugeot
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Anonymous
Guest
New job and hopefully a pay rise to fund ur golf R.
the big blue
Member
Hi' mrizzle :greetings-wavingblue:
..from 'the big blue' AND on behalf of all those that have ever sat on the Forum back benches contemplating how they can conceal a kerbed alloy from the 'tut tut' and chants of "Shame On You" :eusa-shhh: from the Master Detailers at a regional RCZ meet (the latter is an insight into my nightmares) ,,I send my CONGRATULATIONS in respect of your new job!! :clap:
The right honourable members of the Forum (regardless of where they sit in the chamber!) wish you success in the knowledge that your new job CANNOT be any harder than that which you have contended with in dealing with Gillanders of late !
From Adversity You Have Found Greatness, and let your current 308 ride be a symbol of your determination and Holy Crusade to get things fixed ,,much like i'm sure you will do in respect of 'curriculum development' in your new role.
.the big blue (,,singing "For He's A Jolly Good Fellow" from the dispatch box. ..SPEECH, SPEECH !) :happy-wavemulticolor:
PS: ..now show the Forum member's how you can turn water into wine OR sealant into wax if you really wanna impress!
..from 'the big blue' AND on behalf of all those that have ever sat on the Forum back benches contemplating how they can conceal a kerbed alloy from the 'tut tut' and chants of "Shame On You" :eusa-shhh: from the Master Detailers at a regional RCZ meet (the latter is an insight into my nightmares) ,,I send my CONGRATULATIONS in respect of your new job!! :clap:
The right honourable members of the Forum (regardless of where they sit in the chamber!) wish you success in the knowledge that your new job CANNOT be any harder than that which you have contended with in dealing with Gillanders of late !
From Adversity You Have Found Greatness, and let your current 308 ride be a symbol of your determination and Holy Crusade to get things fixed ,,much like i'm sure you will do in respect of 'curriculum development' in your new role.
.the big blue (,,singing "For He's A Jolly Good Fellow" from the dispatch box. ..SPEECH, SPEECH !) :happy-wavemulticolor:
PS: ..now show the Forum member's how you can turn water into wine OR sealant into wax if you really wanna impress!