Sadly I also had to have a repalcement srceen. I sucumbed to the ads from a national screen repairer to get your windscreen chip repaired before you were left stranded with a broken screen, it was really the tinyest of chips, however as the repairer poked his thing into the screen to I assume clean it out, it cracked :shock: Oh he said "it happens" "there's a 50/50 chance of it cracking shall I order you a new one we could have her for ...." I was fuming as I new at that point I would have to fund £70 excess for new screen. If he had told me in the first instance that there was a 50/50 chance of cracking I would'nt have gone ahead.
Anyway after discussions with insurance company and windscreen repairer who by the way claimed that the repairer should have warmed me about the risk and that he shouldnt have said that its a 50/50 chance as the repair rate is much higher, they (windscreen repairer) agreed to pay half. They would only pay half as good will gesture as the repairer claimed he had warned me about the risk :|
