THP200 Oil Consumption

[Anonymous]

Tried asking Peugeot Customer Care what the typical oil consumption would be for this engine. Ask your dealer was the reply, I suggested that they ask there own dealers network what the typical Oil consumption figures were, for the car they designed and built, then they could pass the info to me.(Tongue in cheek of course)

Anyone out there feel like there oil consumption is a bit high, or know what range of figures is typical.

Thanks

Cliff

 

[Anonymous]

Tried asking Peugeot Customer Care what the typical oil consumption would be for this engine. Ask your dealer was the reply, I suggested that they ask there own dealers network what the typical Oil consumption figures were, for the car they designed and built, then they could pass the info to me.(Tongue in cheek of course)

Anyone out there feel like there oil consumption is a bit high, or know what range of figures is typical.

Thanks

Cliff

I must admit, this is the only car where I have keep an eye on the oil level. I have only done around 14k and have had to top the oil level up a number of times.

 

[Anonymous]

I don't believe that there's really such a thing as an average oil consumption rate. I did find that it consumed quite a lot of oil but, on the plus side, this does encourage you to carry out regular fluid level checks.

 

[hanswuk]

I don't believe that there's really such a thing as an average oil consumption rate. I did find that it consumed quite a lot of oil but, on the plus side, this does encourage you to carry out regular fluid level checks.

Mine has done 36k miles and I've used just over a litre for top ups during that whole time. Seems like mine's using a lot less than some others then?

Mind you, that's reminded me that its probably time I checked it again!

 

[Tomas_90]

My THP 200 is 42k miles and i have never topped up any oil in mine. Doesn't use any mentionable amount of oil in the time it takes me to drive 6500 miles between yearly oil changes.

 

[Anonymous]

I'd to top mine up every 6 months or so.

 

[Anonymous]

Hi All,

So far it looks like mine is using too much Oil considering it's mileage and the way it's currently been driven. Taking into account the difficulty in interpreting the dipstick readings I reckon on about 2500 miles per litre. Car seems to run very well with lot's of easy power, so it seems to run well, no blue smoke out the exhaust and no leaks apparent. Never had a car that's needed topping up at this rate. I have read somewhere the claim that 1500 miles per litre is ok, would like to get advice from Peugeot but they don't seem that interested.

If anyone has any Info please record them on on the thread

Thanks

Cliff

 

[Anonymous]

Well mine was every six months which equates to about 2850 miles as for the dipstick useless I'd check every month and it'd look fine. But the oil level alarm would come up every 6 months so I'd have to top up

 

[Anonymous]

As I said, mine required quite close monitoring but I couldn't tell you how many miles that equated to between top ups. Could be worth asking them to check your oil filter.

 

[Anonymous]

Thanks for all your help. It would seem that there is quite a lot of variability, I would think my Car OCT 2010 would be one of the earlier Vehicles off the production line, but the Mileage is around 32000 so it's hard to interpret the info. I'm using the fully Synthetic oil 5W 30 oil which is fairly low viscosity.......................Think at the moment i'm trying to convince myself that the consumption is Normal, so at the moment the more info the better.

It's very awkward when you can't get info from Peugeot customer care, i'm not overly confident that I would get a consistent message from the dealer but will try at some point. I fully understand that various factors influence the consumption but i'm disappointed / not entirely surprised that I can't get an answer from Peugeot Customer Care. Anyone know of any direct contacts with Peugeot that might help in this regard.

I will ask the dealer to check the filter / housing to see if there are abnormal amounts of debris, but the car has just been Serviced. I notice that Peugeot suggest you check the oil every 2K to 3K miles, which might suggest they expect a fair level of consumption, however that might just be a safety first thing. Anyway gone on long enough...........

Thanks to you all for the help, please feel free to add to the thread.

Cliff

 

[Tomas_90]

What brand of oil do you have? Sometimes it can help just by switching to a different brand too

 

[Anonymous]

Hi Tomas,

I have used Halfords fully synthetic of the correct grade, however I assume the Peugeot main dealer who serviced the car used Total. So the Car seems to do around 2500 miles after a service, then when topped up with Halfords it seems to do roughly another 2500 miles. I noticed that the manual suggests that 0W 30 can be used instead of 5W 30 but i'm not sure whether that is a lower viscosity which I would think might be worse, or a higher Viscosity which may be better in terms of oil consumption but perhaps takes longer to get around the engine when cold;

Cliff

 

[Anonymous]

Managed to get information from Peugeot UK via Liz on the RCZ facebook page. I wish to thank her for the prompt reply and information. That was what I call customer care, which contrasted with the attitude of customer care when I contacted them via E Mail.

Cliff

 

[Anonymous]

HI Im new to this site and really need help. I have a petrol auto from knew and nothing but trouble to the extent my warranty was increased by a year. Am still not happy with it and its using oil like its going out of fashion anything from 1-2 litres per 1200 miles, the dealer know informs I need a new rocker cover - I don't believe them especially as this is now 3 months out of warranty and they have had the vehicle in nearly every month well before and since. Can anybody help?

 

[DKZ5745]

If this has been an ongoing issue since before the warranty expired, you have a very good case to get the problem paid for by Peugeot, as it is clearly something that could and should have been dealt with during the warranty period.

I would approach the dealer in the first instance, and politely ask him to get in touch with Peugeot UK in your behalf regarding this repair, with a view to them covering the costs under the circumstances.
If you don't get any joy, I would get in touch with Peugeot directly, and explain what has been going on since you owned the car, and that this latest issue has been on-going since before the warranty ran out, and you have now been told about the rocker cover. (It's not your fault that the dealer took this long to figure the problem out)

If the polite approach fails, you should then try being a little tougher, and make sure that everything is put in writing, listing the problems you have encountered, when this fault was first reported etc, sending a copy to your dealer, and to Peugeot UK. You should call their customer service and tell them that you intend to seek legal advice if there is no assistance from them regarding the latest costs involved.

You could as a last resort go through the small claims court, as it sounds like you have a very good case if this issue was reported prior to the warranty running out, but it has taken the dealer this long to resolve the issue.

Hopefully, it won't come to that, and common sense will prevail when you explain the situation in the first place.

Good luck, and keep us informed how it's going.

 

[Anonymous]

Something is wrong, for sure. When I had oil leaking from the turbo, plus one pipe incorrectly fitted behind the engine (small leaking), even in that scenario, I was topping up about 500ml/2000 miles. And I could see the oil leaks. If you can't see any sign of oil leak, them it would worries me way more. Best bet is take the car for a Peugeot Specialist Garage, not necessarily an Peugeot Dealer and ask them to have a look. Better when a real mechanic who depends on his skills to survive than the dealer, where people just use it to keep the warranty. Once the independent garage tell you what the problem is, them you can chase your dealer/Peugeot.

 

[Anonymous]

Hi thank you for your comments. I have just heard from Peugeot customer care they will sanction a new rocker cover (this will be the second replacement since new , 4+ years old now) as a gesture of goodwill, have not admitted liability but in full and final settlement - however we are still none the wiser as to whether this will resolve the high oil consumption! Just as a note here are just a few faults/ parts that have been fitted over a 9 month period at a different dealership (whilst under warranty) as the dealership which sold me the car were no longer interested! - 1) temp sensor, thermostat gasket, faulty oil pump solenoid valve replaced valve, locking plate ring and gasket; 2) fault traced to stretched timing chain replaced timing chain, tensioners, pulleys, seals and timing pinion; 3) fault traced to various sources replaced coil plugs, timing chain, tensioners, pulleys, seals and timing pinion, high pressure fuel pump removed cylinder head decoked head and valve ports reassembled cylinder head.
This does not include the times it has been in the dealership since Oct 14 where they have tried to resolve this and other issues since October last year, the list seems endless and no closure to solution. Such a beautiful looking car but a ........ :thumbdown:

 

[Anonymous]

My 2011 RCZ THP 200 has 36.000 km on it. It's close to 5 years now, and I noticed it was consuming / burning / leaking (I didn't know which) a significant amount of oil, as I regularly checked the oil level manually - and topped it off on occasion.

I brought this issue up with the dealer, which in turn suggested to borrow my car for a week to add 1.000 km to the car and do a proper oil consumption measurement prior to the 5 year new car warranty running to an end. After 2 nanoseconds worth of consideration, I handed over my keys.

A week later, I got a call.

Yes, it does use a lot of oil. more than 0.5 litres per 1.000 km, in fact, which is a magical limit as far as warranty goes.

Right now, my car is at the car shop, getting a squeaky new engine.

I'd thought BMW engines would be of better build quality, apparently not.

Glad I caught it just in time, the 5 year warranty will probably have expired by the time I get the car back with the new engine installed.

I'm grateful though for an excellent customer service at my car dealer. Thumbs up!

 

[DKZ5745]

:greetings-wavingblue: Welcome :text-welcomewave:

Congratulations on getting a good result, and even bigger congratulations to your dealer :clap:

Sadly they appear to be in the minority when it comes to putting the customer first, and profit margin second. If they all realised that by putting the customer first, their profits would more than likely increase, and more people would use Pug dealers instead of independent garages. :eusa-think:

I wonder what warranty they will offer you on your brand new engine now your 5 years is up? I would have thought they would have to give you 12 months as I believe they generally do on repairs.

Keep us informed how you get on with it. :thumbup:

 

[renegade79]

My 2011 RCZ THP 200 has 36.000 km on it. It's close to 5 years now, and I noticed it was consuming / burning / leaking (I didn't know which) a significant amount of oil, as I regularly checked the oil level manually - and topped it off on occasion.

I brought this issue up with the dealer, which in turn suggested to borrow my car for a week to add 1.000 km to the car and do a proper oil consumption measurement prior to the 5 year new car warranty running to an end. After 2 nanoseconds worth of consideration, I handed over my keys.

A week later, I got a call.

Yes, it does use a lot of oil. more than 0.5 litres per 1.000 km, in fact, which is a magical limit as far as warranty goes.

Right now, my car is at the car shop, getting a squeaky new engine.

I'd thought BMW engines would be of better build quality, apparently not.

Glad I caught it just in time, the 5 year warranty will probably have expired by the time I get the car back with the new engine installed.

I'm grateful though for an excellent customer service at my car dealer. Thumbs up!

What country are you from? I find it hard to believe that Peugeot offered a 5 year warranty on an RCZ of that era. My 2011 RCZ Was only offered 2 years in Ireland and I think they only offered 3 years in the UK. Also, i would be very reluctant to allow my dealer rack up a thousand KM in my car for a test run... You know it will be a thousand KM of Hard driving!!! :eusa-whistle: