A
Anonymous
Guest
Hi RC Zedders
Had my car in for an 'interim service' yesterday at our local Peugeot dealer in Romsey Hants. Told the guy that as the car has done 35000 miles I'd like it to have a 40,000 mile service i.e change spark plugs and air filter. Was told that my 3 year servicing contract through Emac specified that the plugs and filter would be changed at next years 'annual service' which according to the estimated annual mileage on the contract meant the car would reach 40,000 miles next year. By next years service my car would be up to 50,000 miles and so I opted to pay for the plugs and filter to be done as an addition to yesterdays service. (£66.0)
No doubt the plugs and filter will be done again as part of next years service ,at no extra cost......yeah right!
When I picked the car up the servicing dept said there were a couple of 'advisory' points that had to be pointed out to me. One was about the condition of my battery, however the other was about the low tread on the front tyres which were down to 0.4 mm above the 1.6mm wear indicators (2mm in total) on both front wheels. I was quite shocked to hear this as I only change all my tyres in Jan 14 and have done less than 12k, most of which is on motorways. My tyres are Kumho which I know are a fairly soft compound, but were bought for their good grip and low rolling resistance.
The garage quoted me for changing both tyres, which I declined and decided to seek a second opinion, which is just as well because the tyre specialist that I took the car to afterwards inspected both front tyres and said there is much more than 2 mm of tread right across the whole tread pattern. They also assured me there are several more thousand of miles left on the tread. They asked if I had taken the car for service at a main dealership, to which I replied yes and was informed that it is quite common for Dealerships to say things like that about tyres (and other consumable items) to drum up more business whilst they have your car in for servicing!
Needless to say an awful lot of motorists fall for all sorts of scams when they 'entrust' their car to be serviced by a 'highly skilled technician'! Indeed who can doubt their word when they tell you something needs replacing (at great cost). Furthermore what proof do we have that the work has been carried out, apart from the hefty garage bill showing on your next statement!
My last car was a Honda Civic 1.8 vtec from new and apart from the servicing schedules to satisfy the warranty conditions I opted to go without having it serviced for the last 75,000 miles before trading it in for the RCZ. Whilst the lack of servicing stamps in the service book knocked off £500 from the trade-in value, the dealership reckoned I had in fact saved about £1000 - £1200 in servicing costs. Trust me I had NO trouble from that car, it drove like a dream.
mmmmmm......There's a thought
Have any of you had similar experiences with Peugeot dealerships ?
Capnjack
Had my car in for an 'interim service' yesterday at our local Peugeot dealer in Romsey Hants. Told the guy that as the car has done 35000 miles I'd like it to have a 40,000 mile service i.e change spark plugs and air filter. Was told that my 3 year servicing contract through Emac specified that the plugs and filter would be changed at next years 'annual service' which according to the estimated annual mileage on the contract meant the car would reach 40,000 miles next year. By next years service my car would be up to 50,000 miles and so I opted to pay for the plugs and filter to be done as an addition to yesterdays service. (£66.0)
No doubt the plugs and filter will be done again as part of next years service ,at no extra cost......yeah right!
When I picked the car up the servicing dept said there were a couple of 'advisory' points that had to be pointed out to me. One was about the condition of my battery, however the other was about the low tread on the front tyres which were down to 0.4 mm above the 1.6mm wear indicators (2mm in total) on both front wheels. I was quite shocked to hear this as I only change all my tyres in Jan 14 and have done less than 12k, most of which is on motorways. My tyres are Kumho which I know are a fairly soft compound, but were bought for their good grip and low rolling resistance.
The garage quoted me for changing both tyres, which I declined and decided to seek a second opinion, which is just as well because the tyre specialist that I took the car to afterwards inspected both front tyres and said there is much more than 2 mm of tread right across the whole tread pattern. They also assured me there are several more thousand of miles left on the tread. They asked if I had taken the car for service at a main dealership, to which I replied yes and was informed that it is quite common for Dealerships to say things like that about tyres (and other consumable items) to drum up more business whilst they have your car in for servicing!
Needless to say an awful lot of motorists fall for all sorts of scams when they 'entrust' their car to be serviced by a 'highly skilled technician'! Indeed who can doubt their word when they tell you something needs replacing (at great cost). Furthermore what proof do we have that the work has been carried out, apart from the hefty garage bill showing on your next statement!
My last car was a Honda Civic 1.8 vtec from new and apart from the servicing schedules to satisfy the warranty conditions I opted to go without having it serviced for the last 75,000 miles before trading it in for the RCZ. Whilst the lack of servicing stamps in the service book knocked off £500 from the trade-in value, the dealership reckoned I had in fact saved about £1000 - £1200 in servicing costs. Trust me I had NO trouble from that car, it drove like a dream.
mmmmmm......There's a thought
Have any of you had similar experiences with Peugeot dealerships ?
Capnjack
