RCZ1
Active Member
johnw said:Did you have any comeback with the dealership for the state they delivered her in? I am just wondering if it is acceptable for them to deliver a brand new car with swirls or if they should give some compensation - as it has been pointed out on here - it would cost you normally £250+ for the work you and Ron did, and for others who do not have the skills, they would be an extra £250 out of pocket to get a car that actually looks new...
Johnw, I never said anything to the dealer. To the majority of Joe Public, when Ruby was handed over they would have been very pleased with what they saw. To a Detailer, it's a very different thing. I knew that I could correct the swirls and get the car looking pristine. To be honest, the majority of cars on the road have swirls. Most people don't know what they are. Before I discovered detailing swirls were something that I thought you just had to live with and was just one of those things. I had no idea you could remove them. Even with a very careful wash and drying routine, Ruby will still get swirls inflicted on her over time but I will be able to remove them when the time comes. Dealerships just do not have the time to spare to detail a car in the same way as Ron and I did. That's why there is a market for professional detailers.
When I picked Ruby up on Saturday they were only just washing her, dressing the tyres and polishing her hence a rush job, hence polish not being buffed correctly, water marks, etc, etc. Plus, I enjoy the while process of detailing a car from scratch. You get to know every inch of the car and it's also part of the "bonding" process