PROBLEM?......WHAT PROBLEM?

[Anonymous]

Hi RCZedders

I've been getting the' low engine coolant level' warning light and message appearing intermittently over a few weeks. On numerous occasions I have been checking the level of coolant in the bottle and making sure the temperature gauge is reading normal whilst this warning pops up.

After reading some earlier posts regarding this issue I felt reasonably confident to continue driving my RCZ and wait until my 20k service to try and get the problem rectified.

Well today I had the 20k service done and the Peugeot Garage in Romsey rectified the problem (under warranty).

This is pretty much the level of telephone conversation I had with one of their 'Servicing Team':-

" Hello Sir,we've fixed the engine coolant warning sensor.

"Oh good, what was the cause"?

"Well Sir, it was the sensor,so we've replaced it with a 'blank' one"

"Err sorry ,what do you mean, a blank one"?

"Just a minute Sir,I'll ask one of our 'Technical Team'."

"Hello Sir, they said its the same sensor, but a blank one, so you wont get any more warning messages come up about the coolant level"

"So does the 'blank sensor' do the same thing as the one before "?

"Just a minute Sir, I'll ask one of our Technical Team "

"Hellol Sir, they said it's the same sensor as before but it doesn't do anything, it just stops the warning light from appearing, Peugeot UK have instructed them to fit blank ones".

"So are you telling me that all the new sensor does is just stops the warnings about low coolant level from appearing on my screen and that I NOW have to open my bonnet to manually check the level myself"?

"Just a minute Sir, I'll ask one of our Technical Team".

"Hello Sir, they said......yes, you will have to check the coolant level manually yourself as the 'blank sensor' doesn't do anything other than just stops the warning light from appearing.......but don't worry its all been done under 'Warranty' so there's no charge for this.....Sir"

:wtf:

At this point I was going to mention to the Servicing Team that it might just be possible that apart from its stunning good looks, great performance, good economical driving, not to mention the enormous boot........ that one of the reasons I bought the RCZ was for its ability to tell me when things aint wot da orrtta be..... whilst sitting there behind the wheel looking like the 'cat that got the cream' safe in the knowledge that under the bonnet all those sensors are relaying data back to the 'brain' at nano -speeds so that I can be 'at one' my my machine! :clap:

I decided not to...

"Just a minute Sir, I'll ask one of our Technical Team what you mean by all that". :lol:

Load of 'technicals' if you asked me !!

How much would Peugeot UK charge you (out of warranty) for them to 'bury their heads in the sand' when your sensor fails ?

 

[Anonymous]

That does sound truly appalling. :thumbdown: When was it we allegedly sent men to the moon :eusa-think:

 

[Anonymous]

So let me see if I got this right...they've 'mended' your car by taking away something that should work (and which is covered by a warranty that says it will be repaired to its previously working state) and replacing it with something that does...nothing? Leaving you with a car that now does less than the original factory spec.

So when you come to sell the car it's worth a little less than one which has a working sensor. Is that right?

And all without an adequate explanation of why they couldn't actually repair it/replace with a new, working, sensor?

Sent from my GT-N7000 using Tapatalk

 

[Anonymous]

Nicely covered Steve. :clap: Could not have put it any better! :thumbup:

 

[Anonymous]

Take it to Hamble Motors next time. They sorted mine out with one that works :thumbup:

How do you know? Did you test it ? :eusa-whistle:

 

[Anonymous]

I just had to check the date...... nope, certainly not the 1st of April. What a load of sh*te!!!!

So what happens if you 'forget' checking the levels and you knacker the engine? Where does the warranty stand then? What about future owners??

I would be dancing mad at this and demanding a direct replacement. You might as well have stuck a bit of duct tape over the light yourself (done that myself in the past on an old car)

 

[Anonymous]

My brakes aren't performing as well as they once did. Having read this thread, I have cancelled my booking at the Peugeot dealership :eusa-think: Was worried in case they opted to remove them altogether :thumbdown:

 

[Anonymous]

I just had to check the date...... nope, certainly not the 1st of April. What a load of sh*te!!!!

So what happens if you 'forget' checking the levels and you knacker the engine? Where does the warranty stand then? What about future owners??

I would be dancing mad at this and demanding a direct replacement. You might as well have stuck a bit of duct tape over the light yourself (done that myself in the past on an old car)

You do check your oil and water levels, don't you Donna? maybe your tyres and screenwash level too occasionally ? :lol:

 

[Anonymous]

I know someone who sold a car and removed the warning light for the airbags :wtf:
His reason :
"cos it kept warning something was wrong and getting on my t*ts" :?

This dealer seems to have taken the same approach :crazy:

 

[Anonymous]

Hi RCZedderz

Just to bring you all up to date re :- my sensor, I had a telephone conversation with the Service Manager at Romsey Peugeot who said there is a known problem with the engine coolant level sensor and that Peugeot are trying to develop a newly designed one, which will work correctly.

The problem is when this sensor malfunctions, it sends conflicting messages to other sensors in the car and confuses them. So to overcome this Peugeot will fit these 'blank' sensors, which although they don't monitor the level of coolant, will continue to send the correct messages to the other sensors, thereby NOT confusing them any more. It just confuses the driver instead ! :?

When Peugeot have found the solution they will be fitting them as standard, as and when your sensor fails (as a retro fit ??). All RCZs that have been fitted with the 'blank' sensors will at some stage i.e. routine service or a 'recall' be retro fitted the new ones. (I wont hold my breath)!

In the mean time I will have to check the level manually............................. which is what I do anyway.

The Service Manager also said that if I were to suffer a catastrophic drop in water level for any reason, then the engines 'other' sensors will be activated and so 'protecting' the engine from overheating and seizing, or God forbid blowing up in my face! :thumbup:

I believe its called 'The Peugeot Fix'

:beer:

 

[Anonymous]

Fair enoughski I guess. Sounds better put like that. However I'm a tad doubtful that the blanks will be replaced with working ones :eusa-think:

 

[Anonymous]

It makes a bit more sense...but why not stick a working one in, at least it'll work until it fails (assuming it does) and not all of them will fail anyway. A strange decision by Peugeot.

Sent from my GT-N7000 using Tapatalk

 

[Anonymous]

Hi
Thought I'd bring you up to date with this email from Peugeot:-

Peugeot Customer Relations have been contacted by Snows of Romsey with regard to a query you have about the replacement of the coolant level sensor on your Peugeot RCZ.

I am sorry to learn of your concerns and I can understand why you would question the replacement of the previous coolant sensor with that of a blank unit.

I have been in touch with Peugeot UK's central technical platform in order to raise the query on your behalf. Their department also works closely with our head office in Paris and they are fully up-to-date with any developments that arise.

PSA Peugeot-Citroen have been made aware of issues that some of our customers have had with the coolant level sensor as fitted to the Peugeot RCZ. Due to this incompatibility, the coolant level sensor was withdrawn from this model and engine combination earlier this year and current vehicles do without this sensor. As an aftersales solution for vehicle's affected, PSA decided to implement the production solution “withdrawal of the level sensor” and this would bring your vehicle in line with current production vehicles. Your dealership have carried out the necessary work as outlined by our technical department.

It will still be possible to be aware of any coolant loss, either visually or by increased temperature indicated on the guage. As a manufacturer, we would always recommend customers check coolant, oil and other fluids as part of routine checks and maintenance.

I hope this information helps.

Thank you for contacting Peugeot and for bringing this matter to my attention.

Hope this latest is of use to anyone who gets the Coolant warning come up on their dash.

Capnjack.

 

[RCZ1]

CapnJack - how old is your car? I only ask as I got the facelifted model from April and mine still has the coolant level sensor as I've had the warning come up a few weeks ago.

 

[Anonymous]

HI RCZ1

My car was rolled out May 2011, its the 156 Sport. Its possible that they decided to implement this policy re: the coolant level sensor after your car was rolled off the line?

I suppose all those RCZs that have had their sensors removed will have to wait until Peugeot have produced a definitive solution and maybe, just maybe, we will have the new ones re-instated during routine servicing..........we will see!

If you continue to get the warning messages then maybe your sensor needs the same treatment as mine...good luck.

Capnjack

 

[RCZ1]

My coolant level was low when I checked under the bonnet. Topped it up and everything has been fine since. The warning came after 6000 miles, exactly the same as my first Z. Never got it again after that

 

[Anonymous]

I've had to top mine up three times in the last 14,000 miles. However, last time it was below the minimum level but the sensor never picked up on it. I still think it's best to monitor the coolant and oil levels yourself and not solely rely on the sensors.