Just had a reply lol. Here is what they have said:
The Vehicle & Operator Services Agency (VOSA) and the manufacturer have now
completed the investigation into the above. I am therefore able to inform you of the
outcome.
Our acknowledgement letter of 17 March 2014 explained that the purpose any
investigation carried out within the terms of the Code of Practice on Vehicle Safety
Defects (the Code), which has the support of the General Product Safety
Regulations 2005 (as amended), is to establish if the defect is a failure due to design
and/or construction, which is likely to affect the safe operation of the product without
prior warning to the user and may pose a significant risk to the driver, occupants and
others. This defect will be common to a number of products that have been sold for
use in the United Kingdom
The manufacturer was unable to confirm the cause of the collapsed sills but
suggests the concern could have occurred because a 308 jack was used, which is
different from the RCZ jack. They have received no similar reports from the UK
market. The jack is not sold with the vehicle when new. The user s handbook of RCZ
model clearly indicates: never go underneath a vehicle raised using a jack . In
addition, the labels on the jack used by the customer also clearly indicate not to go
underneath the car. The sills have been deformed in a progressive way, and cannot
cause a sudden fall to the ground. The jack is still supporting the vehicle. Therefore,
the manufacturer does not consider this case as a safety defect as defined within the
terms of the Code. As a result of the VSB has closed this file.
The official response from the manufacturer concludes there is insufficient evidence
of a wider problem to warrant an action within the terms of the Code.
Additionally, a search of VOSA s defects and recalls databases has revealed no
similar reports. As such, on this occasion, no further action will be taken
