VASS
New Member
just had my 20k service, I listed a few niggles asking if they would have a look for me
(rubbing mirros when folding, white marks on doors under mirror, Vents whistling loudly)
the respone when I collected the car was "we checked the Peugeot system and these items were not listed so we dont recognise them as issues"
So they didnt even look at the car!
I'd have paid to get the items sorted if they had said "yes it needs a fix but does'nt come under warranty" but not even a suggestion of an investigation!
missed opportunity for extra sales *****! terrible service yet again!
(rubbing mirros when folding, white marks on doors under mirror, Vents whistling loudly)
the respone when I collected the car was "we checked the Peugeot system and these items were not listed so we dont recognise them as issues"
So they didnt even look at the car!
I'd have paid to get the items sorted if they had said "yes it needs a fix but does'nt come under warranty" but not even a suggestion of an investigation!
missed opportunity for extra sales *****! terrible service yet again!
took my RCZ back to local dealer last month as the rear nearside valance had a small bulge not visible but i knew it was there,the answer i had was should have been picked up on the PDI inspection,however service manager removed one screw to relieve tension and a week later it's fine,i know the manager from previous visits over the years and he was clearly embarrassed