Sorry to wind you up on dealers!!
I took some time on deciding on the right car. After speaking with several firms - only one called me back more than once - I found a firm on AutoTrader and agreed a deal with a dealer in the midlands (I'm in London) - should I mention the firm?
Despite the fact that they inflated the price - fees that were not presented in their advert and that nobody else attempted to charge me - they were paid, and the car was supposed to be delivered a week later (in stock, so no supply problems). I took the afternoon off work to await delivery.
At 1100 in the morning I got a call to say that as the car was originally from Northern Ireland they couldnt tax or deliver the car on the day or week agreed. This after constant communication on money and add on sales through the week.
I'd had enough. 4 hours later I was reimbursed in full and dealt with the relevant insurance issues too.
So I was disillusioned by the network but loved the car, persevered and found a good dealer - Chippenham Motors - who were very professional and everything went smoothly.
End of rant!!