It pisses me off the liberties that Main Dealers and the motor trade in general take with what's paid for by the customer versus what is actually provided. Not changing cabin filters and charging £64 for the benefit it is basically theft/fraud, not providing the correct grade or specified oil, cheap generic parts when OE are charged. I get the R done at the MD as it prevents any issues when claiming on the Warranty, otherwise I would be at my trusted BMW/Mini Specialist. It has opened my eyes since owning the R and being on Peugeot related sites (realise it's most marques etc) just how many people are being ripped off, fobbed of and BS'd by garages and supposed mechanics many of who it seems are thoroughly inept.
That said the actual workmanship and care of my car by the most recent MDs has been very good, not so previously.