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Bluetooth stopped working

Leslie Barley 18

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Hi I have just joined the forum and was wondering if anyone has any idea why the phone symbol on my rcz no longer lights up indicating I can connect my phone via Bluetooth. I have just changed the battery and can no longer connect my phone. Any help would be greatly appreciated
Thanks
Les
 

DKZ5745

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Can you tell us which head unit is fitted in your RCZ ?
 

DKZ5745

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Have a read of this thread.... Help

someone recently having similar issues as you. Maybe my replies regarding her NG4 will help you.

let us know how you get on.
 

Leslie Barley 18

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Thanks for the info you have provided. I will have a look tomorrow and give it a go. I'm just about to go to work now in a different car so the rcz stays in the garage. Will let you know how I get on tomorrow. Thanks for your help
Regards
Les
 

Leslie Barley 18

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Hi there again. Did a reset of the head unit and it worked. Thanks for your time helping me
Regards
Les
 

DKZ5745

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👍 your welcome. Really pleased it sorted things out for you. Thanks for letting us know it worked, it might help someone in the future with a similar problem.
 

Leslie Barley 18

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I pressed the volume and eject button together and held it until the unit went off and came back on again, then paired my phone. Jobs a good un
 

DKZ5745

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Did you try holding in buttons 1, 2 & 3 and did a hidden menu appear ?
 

Leslie Barley 18

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Mine is the ng4 version. I only had the problem with mine after I changed the battery. Maybe disconnect yours leave it for a few minutes reconnect and try holding the off button and eject button like I did
 

DKZ5745

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Or, if that fails you could try a full bsi reset.

It could of course turn out to be that your Bluetooth module has failed, but at least If you’ve tried every possible fix it’s as much as you can do. 🤔
 

Lisaal123

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Or, if that fails you could try a full bsi reset.

It could of course turn out to be that your Bluetooth module has failed, but at least If you’ve tried every possible fix it’s as much as you can do. 🤔
I just want to reset stereo but don't no how
 
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